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At Zaid Collection, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help. Please read our refund and return policy below for more information.
You may return eligible items within 30 days of the delivery date. To be eligible for a return, your item must be:
Certain items are non-returnable, including:
To initiate a return, please follow these steps:
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee that we will receive your returned item.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
If you received a defective or damaged item and wish to exchange it for the same item, please contact us at store@zaidcollection.com within 30 days of receiving your order.
If you have any questions or concerns about our refund and return policy, please do not hesitate to reach out to us at store@zaidcollection.com or call us at +447521018674
Thank you for shopping with Zaid Collection!
Feel free to adjust any specific details, such as contact information or time frames, to align with your business practices!